SHIPPING


SHIPPING
All items ship from our German logistic center.

Important: KONA CAVE® CARES - PREMIMUM SHIPPING TO THE USA

Due to the global pandemic, decreased flight transportation options and the current restrictions and challenges facing the US Postal Service, we have experienced significant delays on orders shipping to the USA.

Therefore, we are currently offering complimentary Premium Shipping to the USA on orders over €99,00.
This means your order will be guaranteed to ship via air from Germany to the USA via DHL. 
Please note that due to unforeseen circumstances, delays at US customs and/or local delivery services, are still possible. Thank your understanding that we are unable to guarantee delivery windows and are not able to offer refunds or compensation due to delays.

We thank you in advance for your patience and understanding during this challenging time.

If you have any questions regarding current delivery estimates in your country, please get in touch 🐾 woof@konacave.com

KONA CAVE® offers free shipping within the EU and to the USA on orders over €99,00

Shipping within Germany:  (3 – 7 business days*)
Orders under €99,00 - €4,99 shipping fee
Orders over €99,00 - Complimentary Shipping (Estimated shipping value: up to €25)

Shipping to Western Europe and Switzerland:   (5 - 7 business days*)
Orders under €99,00 - €9,99 shipping fee
Orders over €99,00 - Complimentary Shipping (Estimated shipping value: up to €45)
Andorra, Austria, Belgium, Germany, France, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Portugal, Spain

Shipping to the UK:   (5 – 7 business days*)
Orders under 989,00 - €9,99 shipping fee (Estimated shipping value: up to €45)
Orders over €99,00 - Complimentary Shipping  

Shipping to Greater Europe:   (7- 10 business days*)
Orders under €99,00 - €9,99 shipping fee
Orders over €99,00 - Complimentary Shipping  (Estimated shipping value: up to €55)
Belarus, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Iceland, Latvia, Lithuania, Moldova, Montenegro, Norway, Poland, Romania, Slovakia, Slovenia, Sweden, Turkey, Ukraine

Shipping to the USA and Canada:   (14 – 24 business days*) 
KONA CAVE® CARES - COVID-19 UPDATE: Complimentary Premium Air Shipping on orders over €99,00
Orders under €99,00 - €29,99 shipping fee
Orders over €99,00 - Complimentary Shipping (Estimated shipping value: up to €89)

Shipping to Australia, New Zealand and Asia:   (20 – 35 business days*)
Orders under €59,00 - €15,00 shipping fee
Orders from €49,00 - €168,99 - €25,00 shipping fee
Orders from €169,00 - € 398,99 - €45,00 shipping fee
Orders over €399,00 -  €65,00 shipping fee (Estimated shipping value: up to €109)

Shipping to Rest of World:
Please contact us directly at info@konacave.com to discuss custom shipping options. 

*Please note that the quoted shipping times are estimated and are based on the latest information provided by our shipping partners.  KONA CAVE® endeavors to ship all orders as quickly as possible.  Unfortunately, as we are sure you understand, once packages have been handed to our shipping partners, we are no longer in control of the shipping process.  KONA CAVE® cannot be held accountable for shipping delays and is not able to offer refunds or compensation due to delays.

 

DOG BED SIZE BY BREED

Snuggle Cave Beds, Bolster Beds & Cloud Beds

Not sure what size dog bed will be most comfortable for your dog? Let us help you decide with some breed recommendations, based on weight and how your dog likes to sleep.

Diagram showing an illustration and measurements of the Snuggle Cave Bed by KONA CAVE®

Travel Dog Beds

Not sure what size travel dog bed will be most comfortable for your dog? Let us help you decide with some breed recommendations, based on weight and how your dog likes to sleep

We hope you find these suggestions helpful, but no one knows your dog better than you. Think about their sleeping habits, do they like to curl up into a small space or stretch out and own the couch?  By observing how your pup likes to sleep, it will help you decide on which dog bed style and size is right for you.
Unsure if your dog will love a Snuggle Cave Bed?
Here is a list of breeds who we know love the KONA CAVE® Snuggle Cave Bed. When in doubt, we recommend sizing up to ensure your dog's ultimate comfort. 
Still unsure?  Email us at woof@konacave.com and we'll be happy to help you make a decision.